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Housing and Credit Counselor
Hours: 40 hours a week/ flexible to meet program needs
Reports To: HomeOwnership Program Director
Position Summary: The primary responsibility of the Credit Counselor is to provide Financial Education workshop to first time homebuyers, families or individuals and assist them with comprehensive individual credit counseling services to assess obstacles faced by the customer, develop a corrective action plan or “roadmap” by utilizing tools related to budgeting, debt reduction, credit rebuilding, and consumer awareness to facilitate the costumer’s progress toward reaching goals.
Additional responsibilities will include assisting in other related workshop, presentations. The Credit counselor will provide leadership and guidance to internal staff and/or external vendors. He or she will also continually evaluate and adjust as needed the curriculum, training methodologies, and instructor protocols to ensure the delivery of high-quality education services to customers.
Duties and Responsibilities:
- Coordinate the development and implementation of comprehensive financial fitness classes once a month in English and Spanish.
- Conduct comprehensive individual credit counseling sessions.
- Create and maintain electronic files and hard files for each costumer.
- Provide quality control for all aspects of the programs to include the service-delivery system, customer-tracking system, program effectiveness, and overall customer satisfaction.
- Ensure that all materials, curriculum and other necessary items are inventoried and well stocked in preparation for class.
- Secure the meeting places and manage all logistics related to workshops.
- Ensure that the scheduling system for class registration is efficient, answer calls, identify, enlist and recognize workshop sponsors.
- Assist with the nurturing of existing partnerships and outreach to prospective partners in an effort to secure funding and support for the education programs.
- Evaluate and access the educational needs of the community and meet those needs with appropriate opportunities.
- Develop, manage and distribute the graduation certificates for Financial Fitness
- Complete appropriate statistical and analytical management report to include information regarding customer transactions, class attendance, customer satisfaction, and outcomes data.
- Must be able to work well with others toward goals and outcomes as determinate by the Program Director.
Preferred Knowledge, Skills, and Abilities:
- Two to four years experience in the real estate or banking industry or other relevant experience.
- Knowledge of database, spreadsheet, and other business software applications.
- Ability to successfully complete NeighborWorks of America’s Training the Trainer and Financial Fitness casework and exam.
- Ability to stand for long periods of time, occasionally work evenings and weekends with travel throughout the metropolitan area as required.
- Effective oral and written communication skills.
- Bi-lingual (Spanish and English).
- Being available to travel to weekly NWA conference trainings once or twice a year.
Personal Qualities:
- Dynamic instructor who can engage participants and promote interactive learning.
- Highly motivated self-starter with strong project management, facilitation and change management skills.
- Ability to work effectively in both individual and group settings.
- Ability to work independently with little or no supervision and also as a productive team member.
- Ability to be flexible, adaptive and positive in a constantly changing environment.
Special Conditions:
- Required to maintain client confidentiality.
- Applicant must pass drug screening before employment.
Contact:
Celia Mendivil
Director of HomeOwnership
151 West 40th Street
Tucson, AZ 85713
cemndivil@primavera.org
Fax: (520) 882-5479
Marketing Coordinator
Hours: 40 hours a week/ flexible to meet program needs
Reports To: Executive Director
Mission Summary: The Primavera Foundation promotes economic and social justice while working to build a future in which all people are assured basic human rights, a livable income, and safe, affordable housing. The Foundation does this through community education and advocacy while providing a continuum of services that address homelessness and poverty.
Marketing Coordinator Duties and Responsibilities:
- Design and assist with the implementation of advertising plans and strategies for agency events, programs and overall mission.
- Solicit and secure media exposure, including print, television and radio stories and Public Service Announcements, for agency events, programs and mission.
- Produce press releases for agency events, programs and mission.
- Attend monthly meetings of business and civic associations to which Primavera belongs.
- Attend community functions/give presentations at events, job fairs, and community organization meetings.
- Organize and execute networking breakfasts with appropriate program directors for the business community to connect with specific programs.
- Provide leadership, training, and coordination in carrying out marketing plans for new customers for Primavera Programs including Primavera Works, HomeOwnership, and Affordable Rental Housing.
- Attend meetings as required.
- Assist Program Directors in designing and implementing customer satisfaction assessments annually.
- Perform other duties as requested.
Preferred Knowledge, Skills, and Abilities:
- Knowledge of issues related to homelessness, poverty, economic and social justice.
- Knowledge of the Tucson Business and Media Community.
- Ability to work effectively with the public.
- Ability to work effectively and collaboratively in staff teams.
- Ability to build and implement a variety of marketing plans/strategies for the agency.
- Ability to communicate effectively orally and in writing.
- Knowledge of computer systems and software.
- Ability to handle multiple, diverse tasks at the same time and give attention to detail.
- Ability to perform job duties with minimal supervision.
Required Knowledge and Background:
A degree in marketing or a related field with two years marketing experience or the equivalent with three years of marketing experience in the employment field. Special Conditions:
Required to maintain client confidentiality.
Applicant must pass drug screening before employment. Contact:
Executive Director
702 South Sixth Avenue
Tucson, AZ 85701
marketingcoordinator@primavera.org
Fax: (520)
623-6434
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